Marketing & Communications Specialist | Helping SMBs Grow Smarter
Services
Clear strategies, simple tools, and expert guidance for small businesses.
Marketing Strategy & Digital Growth
Running a small business is hard enough - marketing shouldn’t be guesswork. Together, we’ll build a clear roadmap that fits your goals, your budget, and your customers.
What you’ll get:✔ A tailored marketing strategy (no copy-paste plans)✔ 2 x 90-minute sessions to dive into your business✔ A practical 60-day action plan you can use straight away✔ Competitor & customer snapshot to show where you stand
After working with me, you’ll be able to:✔ Launch campaigns that actually reach the right people✔ Stop wasting money on “random” ads✔ Know exactly what to focus on each month✔ Measure what works - and grow with confidence
From 900$ for the package.
Internal & External Communications
Clear communication builds trust — inside your team and with your customers. I’ll help you create simple, consistent messages that save time and make people feel connected.
What you’ll get:✔ Communication audit (review of your current emails, newsletters, updates)✔ Messaging framework: tone of voice + key messages✔ Ready-to-use templates for staff and customer comms✔ A 1:1 coaching session for you or your managers
After working with me, you’ll be able to:
✔ Share updates without confusion or frustration
✔ Build stronger relationships with staff and customers
✔ Keep everyone aligned and motivated
✔ Save time with pre-made templates and tools
From 700$ for the package.
Service Design for SMBs
Great services don’t just happen - they’re designed. Together, we’ll map your customer journey, fix pain points, and make your service simple, smooth, and enjoyable.
What you’ll get:✔ A hands-on workshop (online or in person)✔ Customer journey map: see exactly where people get stuck✔ Quick wins + long-term recommendations✔ Visual service blueprint for your business
After working with me, you’ll be able to:
✔ Spot and fix what frustrates your customers
✔ Improve experience without big costs
✔ Apply small fixes immediately
✔ Build a foundation for scaling smoothly
From A$1,200 per workshop series.
Personal Brand Consulting for SMB Owners
Your customers don’t just buy from your business — they buy from you. A strong personal brand makes you visible, credible, and trusted. I’ll help you stand out in your industry.
What you’ll get:✔ Personal brand audit (LinkedIn, website, socials)✔ Updated bio + optimised profile✔ Storytelling strategy: how to share your expertise✔ Content starter pack (10 post ideas + templates)
After working with me, you’ll be able to:
✔ Look professional and credible online
✔ Attract clients and partners through your profile
✔ Share content with confidence (no blank screens)
✔ Be seen as a local expert in your field
From A$500 starter package.
Market & Customer Research
Smart decisions start with the right insights. I’ll research your industry, competitors, and customers to give you clear answers — without overwhelming reports.
What you’ll get:
✔ Competitor snapshot (pricing, offers, positioning)
✔ Customer insights (surveys, interviews, or market data)✔ Market trends summary tailored to your business✔ Actionable recommendations (simple & practical)
After working with me, you’ll be able to:
✔ Understand what your customers really want
✔ Adjust pricing, services, and offers with confidence
✔ See where you fit against competitors
✔ Pitch to clients or partners using real data
From A$800 per project
Cases
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